Key Visual FACT24

Integrated Solution for Proactive Crisis Management and Emergency Notification

Product DemoContact

Crisis situations are mostly complex. That’s why a tool to handle those situations should aim for the opposite. The key element to reduce complexity is the use of a single solution to manage critical situations comprehensively: Using the FACT24 integrated solution equips you to manage every incident comprehensively from the beginning to the end.

With its different functionalities FACT24 supports you through the whole Business Continuity Management (BCM) process, from Risk Management and Emergency Planning, through Emergency Notification as well as Crisis and Incident Management. The integrated solution offers two products with three editions, each enabling additional capabilities with every extension.

24/7
support
100%
SaaS
99.99%
guaranteed availability
In use in over
100 Countries
Quick Setup
within 48h

Crises Cannot Be Prevented,
But We Can Help You Overcome Them.

FACT24 ENS

Secure and Comprehensive Emergency Notification

Efficient and secure communication is key to enable successful crisis and incident management. FACT24 ENS offers comprehensive capabilities to handle all alerting requirements automatically and securely. Reliability and availability are therefore key. As a Software-as-a-Service solution FACT24 guarantees an availability of 99.99% for its alerting services. FACT24 is developed and operated under a management system certified against ISO/IEC 27001 and ISO/IEC 22301.

Request a product demo now

FACT24 ENS Offers Secure and Comprehensive Emergency Notification Services.
ENS Functionality
Organizational Capabilities
Capacity
FACT24 ENS starter
Alert and share critical infor­ma­tion reliably and quickly.
+
+
+
FACT24 ENS essential
Manage critical situ­ations pro­fes­sion­ally across all levels.
++
+
++
FACT24 ENS advanced
Manage crisis situ­ations com­pre­hen­sively and proac­tively.
+++
++
+++
FACT24 CIM

Proactive Crisis & Incident Management

The earlier you are aware of a critical situation, the earlier you can handle it. FACT24 CIM enables you to proactively manage crisis situations across all organizational levels and including stakeholder management. The solution is designed to start in early phases of potential incidents, and supports a structured approach including an easy to handle task management. Evaluating the past and preparing for the future is essential and makes the difference in a critical situation.

Request a product demo now

FACT24 CIM Enables Proactive Crisis Management Including All Emergency Notification Capabilities.
CIM Functionality
Organizational Capabilities
ENS Functionality and Capacity
FACT24 CIM starter
Handle any criti­cal situ­ation easily and pro­fes­sion­ally.
+
++
FACT24 CIM essential
Manage critical situ­ations pro­fes­sion­ally across all levels.
++
++++
FACT24 CIM advanced
Manage crisis situ­ations com­pre­hen­sively and proac­tively.
++++
++++
Listed by
Gartner
GDPR
compliant
2,500+
customers
>20 years
of experience
Get a Closer
Look Into

Everything in One Place

In critical situations, structure is key. With FACT24 CIM all information is consolidated at one workspace. You can easily access the FACT24 Application for Emergency Notification Services, Crisis and Incident Management as well as Collaboration Dashboards with all your data being automatically synchronized. Everything you need is in your incident workspace, accessible to all stakeholders. This is your digital crisis room accessible anywhere, anytime.

Bring Your Plans to Life

When an incident is created, FACT24 CIM automatically pulls predefined actions cards specific to roles, incident type and severity. This truly brings your plans to life. Actions cards provide clear direction and actions to be performed in the stressful moment of the crisis and can even be added or assigned to experts outside the team or organisation. This strong task management process is structured as efficient as a Kanban board.

Incident Based Approach

Focus your attention on the information that are currently going on, but still have a clear separation of information by using one specific workspace for each incident. You can easily switch between incidents and work with different teams on various locations and different topics. With FACT24 you can operate multiple incidents and their execution at the same time even over a long period of time.

Log and Report Efficiently

You need to report to your management or want to evaluate the timeline after an incident? Easily consolidate situation briefs and management reports with predefined templates within FACT24 CIM. The integrated solutions logs every meeting, action or task automatically and accurately. Each step taken is traceable, revision-secure and can be exported at any time.

Alert Employees Reliably and Fast. Alert Employees
Reliably and Fast
Manage Tasks Virtually Manage
Tasks Virtually
Communicate Easily and Securely Communicate
Easily and Securely
100% Software as a Service Keep Track
of all Events

What Our Clients Say About Us

More than 2,500 customers from all industries trust the services of F24. Read more

UniCredit

UniCredit

"FACT24 provides UniCredit London with the ability to effectively deal with communicating with senior management and wider staff at the time of a potential crisis event. FACT24 has provided a reliable and efficient alert notification, conference and reporting tool in support of our business continuity plans."

Audi

Audi

"Availability is a particularly important factor for us, and it is always there. For us, it’s also about vehicle production. If there’s a malfunction there, it’s also about vehicle losses. Then it’s important to be able to quickly inform the management and specialist staff."
Watch the statement

Bayernwerk

Bayernwerk

"[…]Being a critical infrastructure, we have a legal obligation to notify the authorities relatively quickly. In this respect the greatest advantage for us is simply the timeline.” Oder “The big advantage is that a large number of people can be informed quickly and easily."
Watch the statement

Commerzbank

Commerzbank

"In emergency and crisis situations, with FACT24 Commerzbank ensures communication and information of the relevant employees. FACT24 allows us to react quickly and flexibly to critical situations, to reach employees on various end devices and to record alarms in an audit-proof manner."
Watch the statement

Wellcome Trust

Wellcome Trust

"We have a firm expectation that people are 22301 and particularly 27001 security accredited. Ans we were conscious of GDPR, so here is an emergency communication system which is, by it’s nature, going to have sensitive personal data on it. So there is no compromise on that, it has to be GDPR compliant."
Watch the statement

East Sussex Resilience & Emergency Partnership Team

East Sussex Resilience & Emergency Partnership Team

"What we really wanted with the product, was not just a notification system, but somewhere where we could have ALL information in ONE place."
Watch the statement

How can we help you?

Product DemoContactSupport
';

We Are Here for You.

Thank you for your interested in FACT24. Register here for a free, no-obligation 30-day trial version of our integrated solution for proactive crisis management and emergency notification. This will give you full access to FACT24 CIM starter, allowing you to test the full potential of our service.

';

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.